Terms & Conditions
1. Overview
These terms and conditions apply to all orders and supersedes all others. Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.
2. Ordering Process
Ordering will take place at set periods throughout the year and all will have a order cutoff date, any orders placed will not be processed until the cutoff date has elapsed, All orders will then be processed as one.
Please be aware that all items are made to order, If in any doubt about sizing please contact us, We cannot exchange items for the next size as all items are plain stock then embroidered or printed as required.
There will be no further orders processed until the next cutoff date.
3. Payment
Credit/Debit card payments can be made via PayPal without having a PayPal account. To do this select the PayPal link at the Payment Method Section of the Checkout, then entering your card details or login to PayPal and use your PayPal balance, but please be aware that using this option will incur a PayPal handling fee.
Bank transfer is secure, free and flexible, Order can be placed then payment can be made at anytime before the order cutoff date.
If bank transfer is selected and no payment is made before the cutoff date, the order will be cancelled - We will try to contact you before we cancel the order but it cannot be guaranteed.
Paypal payments will be taken instantly but there will be no movement on the order until the cutoff date has elapsed.
4. Cancellation
You can cancel your order for a full refund (excluding PayPal handling fee) at anytime providing the cutoff date has not passed and your order has not went into production. If your order has been taken into production, it is unfortunately not possible to cancel your order.
5. Products
We reserve the right to alter any details or design of products illustrated without notice and while every effort is made to describe goods accurately in the store no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.
We make every effort to ensure that images displayed on our website are as accurate as possible but we can not guarantee an exact colour match to the product displayed on the screen.
6. Delivery
We will contact you to arrange delivery of the items which should be around 10-14 working days after the ordering cutoff date.
7. Claims
7.1 All claims with regard to the quality or quantity of the goods shall be made via Returns link at the bottom of the store within 5 days of receipt of goods or such goods shall be deemed to comply as to quality and quantity with the terms of the contract.
7.2 You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at time of delivery.
8. Returns
Defective items may be returned for refund provided they are received within 5 days of receipt of delivery. These items must be in brand new, unused condition, in original packaging and accompanied by a completed returns form.
9. Liability
9.1 Save in so far as defects in the goods cause death, injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.
9.2 We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedure set out in clause 7.
9.3 Nothing in these terms and conditions shall affect the right of the consumer.
10. Force Majeure
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising out of any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
PLEASE NOTE: The products in this website have not necessarily been supplied to or endorsed by the companies whose names and logos have been used.